So you’re moving and thinking of contracting auto shipping companies to transport your car for you? But while you know that it’s the wisest thing you could do at this time, you might not exactly know where to look for the “best” carrier and what exactly you should be looking for. Well, you can find below a list of things you should look into when hiring auto shippers.
1. Customer Support. Find out how the company’s customer support service is. Do they have hotline numbers and emergency numbers you can call when you need help tracking your car, for example?
Ask the company about the kind of customer service they provide and try to do a little research about the company over the Internet. The key to having worry- and hassle-free transactions and ultimately shipping, is the carrier’s availability and willingness to answer any question you have. Think “open communication”!
2. Tracking Service. If a transport company has satisfied customers, chances are, it is using a tracking service and is offering this feature to their clients. There is, after all, nothing more reassuring than knowing the location of your vehicle throughout its transport.
But while most car shipping companies still do not offer this service, you’d still be able to find shippers offering this service via their websites. However, bear in mind that even the “best of the best” companies may not have online tracking services. If you can live with that, then good; if not, better find a carrier that has the service.
3. Reasonable Fee and Flexible Payment. It follows that popular car shippers charge a very reasonable fee and at schedule payment terms that you can afford. The flexible payment is definitely good and is something that you should look for when you’re choosing car shippers, but do watch out for services that come too cheap.
Cheap doesn’t always necessarily mean good. Some vehicle carriers charge less because they do not include insurance in the fee. So, be sure you read the fine print first before you contract the services of auto shipping companies with very low rates.
4. Insurance. Good vehicle shipping companies provide insurance for your car. Now if they can provide you with insurance and still quote you a very reasonable fee, you should definitely consider that company and count it your lucky day!
Some car owners do not see the need for insurance, or are willing to risk not having insurance for their car just to pull the quoted price lower. If you’re one of those, then simply ask for a quotation without insurance. Otherwise, look for auto transporters that are not offering coverage to their clients.
5. Door to Door Service. Look for auto shipping companies that offer door-to-door delivery service, even if you prefer picking up your car from a location instead. Some of the best auto transporters have a door-to-door delivery feature to show that they have “full” car transport services and the commitment to go out of their way and please their customers.